Incident desk online

Blockchain engineering and support from people who've shipped it.

Audits, infrastructure and hands-on help for teams and individuals building on-chain. Talk to a senior engineer, not a ticket bot.

140+
Audits delivered
< 2h
Avg. first response
11
Chains supported
24/7
Incident desk

/ services

What we do

/ process

How support works

  1. Step 1

    Submit a request

    Describe your issue or project using the form below.

  2. Step 2

    Engineer review

    A senior engineer reviews it and replies with next steps.

  3. Step 3

    Scoped proposal

    You get a clear scope, timeline and fixed quote — no surprises.

  4. Step 4

    Resolution

    We deliver, document and stay available for follow-up.

/ testimonials

What clients say

4.8 / 5 from 400 reviews

★★★★★
“Monitoring and alerting they set up has already prevented two outages.”
ABAmara BergDevOps Manager, Kestrel Exchange
Team Training
★★★★★
“We've used them on three audits now. Consistently excellent.”
FPFatima PatelSmart Contract Dev, Vertex Markets
Incident Response
★★★★★
“Their audit gave our investors the confidence to move forward.”
AHAmara HaddadFounder, Vertex Markets
Incident Response
★★★★★
“Their architecture review changed how we approached upgrades for the better.”
NCNadia CostaDevOps Manager, Oakchain
Smart Contract Audit
★★★★★
“We've used them on three audits now. Consistently excellent.”
LWLucas WalshProtocol Lead, Arcadia Finance
Integration
★★★★★
“Monitoring and alerting they set up has already prevented two outages.”
KNKwame NguyenLead Engineer, Kestrel Exchange
Team Training
★★★★★
“The post-mortem report was the most thorough document our board has seen.”
KMKwame MensahHead of Security, Meridian Pay
Smart Contract Audit
★★★★★
“Our RPC latency dropped by more than half after they rebuilt our node setup.”
DLDaniel LarsenLead Engineer, Lumen Protocol
Integration
★★★★★
“Fair pricing and they never upsold us on things we did not need.”
DIDaniel IvanovaCTO, Helix Labs
Architecture Review

/ contact

Request support

Tell us what's going on. An engineer will reply by email, usually within two hours.

Security notice

We will never ask for your seed phrase, private keys or passwords, and never DM you first. Never share them with anyone.

/ faq

Common questions

Will you ever ask for my seed phrase or private keys?+

Never. No legitimate support team needs them. Anyone asking for your recovery phrase is attempting fraud.

How quickly will you respond?+

Most requests receive a reply within two business hours. Critical incidents are triaged immediately.

Do you sign NDAs?+

Yes. We routinely work under mutual NDA before reviewing private code.

Which chains do you work with?+

Ethereum and L2s, Solana, Polygon, BNB Chain, Avalanche, Cosmos SDK chains, and more.

Contact support